Privacy Policy

At Drive UK, keeping your information personal is very important to us. 

Adhering to the General Data Protection Act 2016 and never knowingly disclosing any information we store to a third party, unless required by law, we are dedicated in ensuring full transparency about the date we collect about you, how it is used and stored.

Personal data we may collect:

• Identity Data includes first name, maiden name, last name, passport or driving licence number, national insurance number, username or similar identifier, marital status, title, date of birth and gender.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your Contact Data as relevant to provide you with marketing information in accordance with any preferences or as provided in accordance with the law.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

How we may use your personal data;

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.
• Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
• Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Where there is a legitimate interest;

We may use and process your personal information where it is necessary for us to pursue our Legitimate Interest as a business for the following purposes;

• For the Prevention of fraud and other criminal activities
• To correspond and communicate with you
• To comply with a request from you in connection with the exercise of your rights
• For accuracy of data
• General Administration

Where required we may use and process your personal data where it is necessary before entering into a contract with you including for the following purposes;

• Paying you
• Invoicing you
• How we can contact you
• Establishing your right to drive in the UK
• Assessing your right to work in the UK

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Where required to comply with our Legal Obligation;

We will use your personal data to comply with our Legal Obligation including:

• Assisting HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body
• To identify you when you contact us
• To verify the accuracy of data that we hold about you

Collection of general data and information

Our website does not collect any data.

Sharing Data with third parties

We do not share data with third parties other than noted above to comply with our legal obligations.

Your Rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, 

please email info@d-ukcontractvaleting.com or write to us at Drive UK, 17 Cross Lane, Newport, NP20 1ES.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information if you think is inaccurate at anytime.

Contact details

Company Name: Drive UK

Manager : Ms Michelle Daw

Postal Address: 17 Cross Lane, Newport, NP20 1ES.

Email: info@d-ukcontractvaleting.com

Telephone no. : 07557 134 186 / 07557 134 185

V.A.T. No. : 993 4698 51

Changes to this statement

We may update this privacy statement to reflect changes under applicable data protection legislation and/or Drive UK security practices. 

Last updated: 14th April 2022